shipping common questions

Reasons  below for your reference on package delays:
- some packages are not scanned when they arrive at the post office. If this is the case for your package then it might be at your local post office soon.  
- all of our packages are completely insured and if they get lost in transit we will completely refund you. 
- all of our packages leave from a small town in Fallbrook California. They are a smaller usps and sometimes have delays.
-Your item is stuck at your post office and couldn't be delivered 
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