Refund policy

Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a return.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your exchange, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be exchanged.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed.
Late or missing items (if applicable) will not be accepted after 10 days.
If 10 days have gone by without you receiving an email or exchange please email us at info@sundiaswimwear.com

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be returned for an exchange.

Exchanges (if applicable)
We only replace items if they are defective, damaged or if they don't fit. If you need to exchange it for the same item, send us an email at info@sundiaswimwear.com

Shipping
To return your product, you should mail your product to: 425 golden rd Fallbrook ca 92028

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a credit, the cost of return shipping will be deducted from your credit.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

cancellations: 

orders can only be cancelled within 12 hours of purchase . Sundia swimwear is a sustainable fashion brand and items are made to order. our items are individually made and we strive to only print and cut fabric if an order is placed making little to no waste.

All of our returned swimwear and exchanges are sold during sale events.